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<body class="body" width="100%" style="margin: 0; padding: 0 !important; mso-line-height-rule: exactly; background-color: #ffffff;"><div style="display:none; white-space:nowrap; font:15px courier; color:#ffffff;">Sem assunto
    &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</div> <div style="font-size:0; line-height:0;"><custom name="opencounter" type="tracking" /></div><center style="width: 100%;"><!--[if mso | IE]><table role="presentation" border="0" cellpadding="0" cellspacing="0" width="480" style="background-color: #ffffff;"><tr><td> <![endif]--><table role="presentation" align="center" cellspacing="0" cellpadding="0" border="0" width="480" style="margin: auto;" class="email-container"><tr><td style="background-color:#ffffff" bgcolor="#ffffff;"><table module-data-name='pre-header' border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0; min-width:100%;' width='100%'><tr><td align='left' style='text-align:left;'><img alt='Logo Personnalité' class='g-img' src='https://www.itau.com.br/media/dam/m/49d405adefb75590/original/pre-header-personnalite-azul.png' style='width:480px; max-width:100%; height:auto; display:block; border:0;' width='480'></td></tr></table>
<table module-data-name='1C_img-full_res-flu' border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;' width='100%'><tr><td style='padding-top: 32px; ' align='center' ><table border='0' cellpadding='0' cellspacing='0' data-content-id='I16569:496;6679:1193' role='presentation' style='border-collapse:collapse; border-spacing:0; min-width:100%;' width='100%'><tr><td ><table border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0; min-width:100%;' width='100%'><tr><td align='center'  style=' '><img alt='Comunicado sobre seu cartão' class='g-img' src='https://www.itau.com.br/media/dam/m/503802eb15bb0fb8/original/00-BM0004219__2-png.png' style='width: 480px; max-width:100%; height:auto; display:block; border:0; margin: 0 auto; ' width='480'></td></tr></table></td></tr></table> </td></tr></table>
<table module-data-name='1C_name_res-flu' border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;' width='100%'><tr><td style='padding-top: 32px; padding-bottom: 32px;  padding-right: 32px; padding-left: 32px;'  ><table border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0; min-width:100%;' width='100%'><tr><td ><table border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0; min-width:100%;' width='100%'><tr><td align='left' valign='top' ><p aria-level='3' role='heading' style='font-family:Arial, sans-serif; margin:0; font-size: 18px; line-height: 27px; font-weight: 400;'><span style='color: #000000;'>Esta é uma resposta automática.                                                 
<br>                                                                                <br>Seu documento foi recebido e será analisado. ;)                                 <br>                                                                                <br>Mais informações sobre o processo de contestação:                               <br>                                                                                <br>É um processo que para te ajudar, comunicamos o estabelecimento comercial sobre <br>o problema com sua compra, e assim negociamos o estorno do valor solicitado, se <br>procedente. Essa negociação obedece a regras e prazos estabelecidos pela        <br>bandeira de seu cartão de crédito (MASTER ou VISA).                             <br>                                                                                <br>Como cancelar o seu pedido de contestação:                                      
<br>                                                                                <br>Caso você tenha conseguido resolver diretamente com o estabelecimento, após     <br>abrir contestação, basta nos procurar no chat ou ligar na central, se possível  <br>com o número do protocolo em mãos e pedir o cancelamento da solicitação.        <br></span></p></td></tr></table></td></tr></table> </td></tr></table><table align='center' border='0' cellpadding='0' cellspacing='0' data-modulo-name='footer-sociables-default' role='presentation' style='min-width:100%; background: #ffffff;' width='100%'><tr><td class='pd-20' style='padding-left: 32px; padding-right: 32px; padding-top: 24px; padding-bottom: 0px;'><table align='left' border='0' cellpadding='0' cellspacing='0' role='presentation' style='display: block;'><tr><td align='left'><a href='https://pt-br.facebook.com/itaupersonnalite/' style='display:block; text-decoration:none; border:0px;' target='_blank'>
<img alt='facebook' src='https://www.itau.com.br/media/dam/m/7b6a95ba995aaa1b/original/icn-facebook-azul-3.png' style='width:36px; height:auto; display: block; margin:0px;' width='36'></a></td><td width='15'></td><td align='left'><a href='https://www.instagram.com/itaupersonnalite/' style='display:block; text-decoration:none; border:0px;' target='_blank'><img alt='instagram' src='https://www.itau.com.br/media/dam/m/573afa19617ad20c/original/icn-instagram-azul-3.png' style='width:36px; height:auto; display: block; margin:0px;' width='36'></a></td><td width='15'></td><td align='left'><a href='https://twitter.com/personnalite' style='display:block; text-decoration:none; border:0px;' target='_blank'><img alt='x' src='https://www.itau.com.br/media/dam/m/38519797c3d7b469/original/icn-x-azul-3.png' style='width:36px; height:auto; display: block; margin:0px;' width='36'></a></td><td width='15'></td><td align='left'>
<a href='https://www.youtube.com/user/itaupersonnalite' style='display:block; text-decoration:none; border:0px;' target='_blank'><img alt='youtube' src='https://www.itau.com.br/media/dam/m/7062e592a166c2a8/original/icn-youtube-azul-3.png' style='width:36px; height:auto; display: block; margin:0px;' width='36'></a></td></tr></table></td></tr><tr><td class='pd-20' style='padding-left:32px; padding-right:32px; padding-top:24px; padding-bottom:0px;'><table align='center' border='0' cellpadding='0' cellspacing='0' role='presentation' style='min-width:100%;' width='100%'><tr><td style='height:1px; font-size:1px; line-height:1px; background:#88aadb'></td></tr></table></td></tr></table><table align='center' border='0' cellpadding='0' cellspacing='0' data-modulo-name='footer-content' role='presentation' style='min-width:100%;background: #ffffff;' width='100%'><tr><td class='pd-20' style='padding-left:32px; padding-right:32px;padding-top: 24px; padding-bottom:0;'>
<table border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0;' width='100%'><tr><td align='left' class='text'><p style='font-family:Arial, sans-serif; margin:0; font-weight: 700;font-size: 16px;text-align: left;line-height: 24px;color: #000000;'><span style='line-height: 24px;'>Precisa de ajuda? </span><span style='font-weight: 400;line-height: 24px;'>Pode contar com o atendimento em nossos canais digitais:<br /><br />Pelo app Itaú Personnalité: Menu &gt; suas mensagens &gt; chat ou </span>
<a href='https://7kwy.adj.st/home?adj_t=8sa9eii_o0nn08o&adj_campaign=baixarapp&adj_adgroup=baixarapp&adj_creative=apppersonnalite&adj_fallback=https%3A%2F%2Fwww.itau.com.br%2Fcanais-itau%2Faplicativo-itau-personnalite%3Futm_source%3Dcanal_proprietario%26utm_medium%3Dmobile%26utm_campaign%3Ditau_personnalite-conversao-baixarapp-externo%26utm_content%3Dvisitantes-link-baixarapp-apppersonnalite&adj_redirect_macos=https%3A%2F%2Fwww.itau.com.br%2Fcanais-itau%2Faplicativo-itau-personnalite%3Futm_source%3Dcanal_proprietario%26utm_medium%3Dmobile%26utm_campaign%3Ditau_personnalite-conversao-baixarapp-externo%26utm_content%3Dvisitantes-link-baixarapp-apppersonnalite' style='font-weight: 400;color:#000000;text-decoration: underline;line-height: 24px;' target='_blank'>baixe o app no celular<br /></a><span style='font-weight: 400;line-height: 24px;'><br />Pelo site</span><span style='font-weight: 400;'> </span>
<a href='http://www.itau.com.br/personnalite' style='font-weight: 400;color:#000000;text-decoration: underline;' target='_blank'>itau.com.br/personnalite</a><span style='font-weight: 400;'> </span><span style='font-weight: 400;line-height: 24px;'>ou </span><a href='https://api.whatsapp.com/send/?phone=551130047717&text&type=phone_number&app_absent=0' style='font-weight: 400;color:#000000;text-decoration: underline;line-height: 24px;' target='_blank'>Whatsapp</a></p></td></tr></table></td></tr></table><table align='center' border='0' cellpadding='0' cellspacing='0' data-modulo-name='footer-content' role='presentation' style='min-width:100%;background: #ffffff;' width='100%'><tr><td class='pd-20' style='padding-left:32px; padding-right:32px;padding-top: 24px; padding-bottom:24px;'><table border='0' cellpadding='0' cellspacing='0' role='presentation' style='border-collapse:collapse; border-spacing:0;' width='100%'><tr><td align='left' class='text'>
<p style='font-family:Arial, sans-serif; margin:0; font-weight: 700;font-size: 16px;text-align: left;line-height: 21px;color: #000000;'>Central de atendimento<br /><span style='font-weight: 700;font-size: 14px;line-height: 21px;'><br />4004 4828</span><span style='font-weight: 400;font-size: 14px;line-height: 21px;'> (capitais e regiões metropolitanas)<br /></span><span style='font-weight: 700;font-size: 14px;line-height: 21px;'>0800 970 4828 </span><span style='font-weight: 400;font-size: 14px;line-height: 21px;'>(demais localidades)<br /></span><span style='font-weight: 700;font-size: 14px;line-height: 21px;'>+55 11 4004 4828</span><span style='font-weight: 400;font-size: 14px;line-height: 21px;'> (exterior)<br />De segunda a sábado, das 8h às 22h (exceto feriados nacionais).<br /></span><span style='font-weight: 700;font-size: 14px;line-height: 21px;'><br />• Perda, roubo, golpe ou fraude 4004 4828<br /></span>
<span style='font-weight: 400;font-size: 14px;line-height: 21px;'>24h por dia, 7 dias por semana. <br /></span><span style='font-weight: 700;font-size: 14px;line-height: 21px;'><br />• SAC 0800 728 0728<br /></span><span style='font-weight: 400;font-size: 14px;line-height: 21px;'>Reclamações, cancelamentos e informações gerais, todos os dias, 24 horas. <br /></span><span style='font-size: 14px;line-height: 21px;'><br />• Ouvidoria 0800 570 0011<br /></span><span style='font-weight: 400;font-size: 14px;line-height: 21px;'>Se não ficar satisfeito com a solução apresentada, contate a ouvidoria, em dias úteis, das 9h às 18h. <br /></span><span style='font-size: 14px;line-height: 21px;'><br />• Deficiente auditivo/fala 0800 722 1722<br /></span><span style='font-weight: 400;font-size: 14px;line-height: 21px;'>Atendimento por vídeo em libras realizado via app: <br />menu &gt; ajuda &gt; acessível em libras &gt; acessar a central de libras.
<br />Segunda à sexta das 8h às 20h.<br />SAC 24h por dia, 7 dias por semana.</span></p></td></tr></table></td></tr></table></td></tr></table><!--[if mso | IE]></td></tr></table> <![endif]--></center></body></html><div id="tracking_pixel" style="font - size:0; line - height:0; "><custom name="opencounter" type="tracking"/></custom></div><div id="attach" style="display:none"> </div>

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